전체7 건

Q

패키지여행

[Notice] Is it possible to go sightseeing alone with a group when traveling on a package?

A

1. Package tours are basically a travel pattern that moves in groups.
2. Since all the parties move together on the same schedule, individual actions between the parties are impossible in principle unless the original schedule itself includes a free schedule of one or half a day.
3. In that case, it is recommended to make a reservation based on individual travel patterns such as Airtel rather than packaged products.

Q

자유여행

Cancellation/change procedure

A

1. Admission ticket/pass: If so, you can apply for cancellation on My Page and send the physical ticket, and if it is a voucher, send it to Dodo International headquarters.
2. After receiving the item you sent, we will deposit it to your account excluding the announced cancellation fee.

Q

자유여행

How do I search for products?

A

You can search in detail in three categories: theme, country, and region at the top.

Q

자유여행

What products are not Dodo International products?

A

The Dodo International Local Tour/Admission Ticket/Pass is aimed at an open market. Specialized companies selected by Dodo International conduct product management, reservation management, and local events, but overall management is carried out by Dodo International.

Q

패키지여행

Which of the traveler′s insurance is overseas traveler′s insurance?

A

Insurance for the purpose of compensating for various accidents and diseases that accidentally occur during a trip, rescue costs in case of distress, and theft damage of carry-on items.

The loss medical expenses of overseas traveler insurance are not duplicated compensation and are treated as proportional compensation even if they have made duplicate contracts with several insurance companies.
(However, death insurance can be covered in duplicate)
(Proportional compensation is also treated for damages and liability for damages)
If you are treated for injuries or diseases in Korea, you cannot receive 100% compensation for medical expenses incurred in loss. Self-payment is set, so you can receive compensation excluding that amount of cost.

※Please refer to the insurance policy on the website for more information

Q

패키지여행

Is it possible to upgrade the class of airline tickets?

A

Usually, for packaged goods, the default economy seat is used.
If you are upgrading to a business seat or above, you can pay the difference or use your airline mileage.

However, it may not be possible to make a reservation on a peak season date or a date when it is difficult to secure a seat, so it is important to inquire in advance.

Q

패키지여행

Where can I inquire about the price separately??

A

The product with a separate price inquiry was set up to give customers a reasonable price, not just a cheap and cheap price.
If you leave a separate inquiry by wire or e-mail, we will provide discriminatory services with more seamless communication.
Thank you!